What to Say



If you do need to call 911: tell the dispatcher that this is a mental health call and you want a CIT (Crisis Intervention Team) member. CIT officers are specially trained to handle mental health calls.


Turn on all the lights in the house. Officers do not want to see any shadows.
Do not run out to the officers. They don’t know who you are.
Remain calm and explain the situation.
Stand back and let the officers do their job.

What to Say



If you do need to call 911: tell the dispatcher that this is a mental health call and you want a CIT (Crisis Intervention Team) member. CIT officers are specially trained to handle mental health calls.


Turn on all the lights in the house. Officers do not want to see any shadows.
Do not run out to the officers. They don’t know who you are.
Remain calm and explain the situation.
Stand back and let the officers do their job.

Prepare



Prepare your information prior to an emergency. Below are items/information to include in a crisis folder.

Emergency Numbers



Make a list of emergency numbers, list of medications, who to call, when to call

What to Say



If you do need to call 911: tell the dispatcher that this is a mental health call and you want a CIT (Crisis Intervention Team) member. CIT officers are specially trained to handle mental health calls.


Turn on all the lights in the house. Officers do not want to see any shadows.
Do not run out to the officers. They don’t know who you are.
Remain calm and explain the situation.
Stand back and let the officers do their job.

 

Find Resources



Find resources, support groups, and education groups to learn more about taking care of yourself and your loved one.